Terms & Conditions

Information correct as of November 2015 and subject to change without notification.

Pricing and Cancellation Policy: Prices vary by time, location and appointment type; please check current prices at time of booking. Payment by Cash or Cheque, payable at the appointment.

We reserve the right to charge for missed appointments or those cancelled without 24 hours notice. It gives us the chance to offer your appointment slot to another patient.

Occasionally chiropractic treatment is not appropriate and medical or other referral may be needed, but this would be discussed with you during the appointment. We reserve the right to charge on a pro-rata basis if a consultation is curtailed for any reason.

Should we need to write a medical report for insurance or referral purposes we reserve the right to change on a time and materials basis.

Outcomes and the type and duration of treatment will vary between individuals depending on many factors including patient age, medical history and response to treatment. Your chiropractic treatment plan is a partnership between you (the patient) and your chiropractor. You may be requested to undertake a programme of exercises as part of your treatment plan. This is aimed at helping enhance your healing experience, not adhering to these exercises may result in your treatment plan needing to be extended to achieve your goals.

Optimal Health Chiropractic has a zero tolerance policy towards violent, threatening and abusive behaviour. All staff in this practice have the right to do their work in an environment free from violent, threatening or abusive behaviour and everything will be done to protect that right. At no time will any such behaviour be tolerated in this practice. If you do not respect the rights of our staff we may choose to inform the police and make arrangements for you to be removed from our medical list.

Testimonials displayed on Optimal Health Chiropractic (South Wales) web or facebook sites are the views and experiences of individual patients.